This article aims to analyze the decisions that lead management to decide whether to make business process outsourcing or business process reengineering. Investigating business phenomena, economic literature assumes some preliminary statements - or postulate - that guide the method of analysis, synthesis and generalization. In particular, we recall some preliminary statements method that helps us to understand the processes of organizational change. We focus on the relevance, difference and usefulness of outsourcing and business process reengineering to support organizational change in the managerial function of an enterprise. We show that BPR and BPO principles have a relevant content that could and should be the basis for imprenditorial change and innovation.
Organizational Change: Business Process Reengineering or Outsourcing?
PELLICELLI, MICHELA;
2012-01-01
Abstract
This article aims to analyze the decisions that lead management to decide whether to make business process outsourcing or business process reengineering. Investigating business phenomena, economic literature assumes some preliminary statements - or postulate - that guide the method of analysis, synthesis and generalization. In particular, we recall some preliminary statements method that helps us to understand the processes of organizational change. We focus on the relevance, difference and usefulness of outsourcing and business process reengineering to support organizational change in the managerial function of an enterprise. We show that BPR and BPO principles have a relevant content that could and should be the basis for imprenditorial change and innovation.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
